The SNCF Voyageurs Mediation website

The Mediator arbitrates in a manner that is: Free Confidential Fair Also discover: SNCF Voyageurs Mediation Annual Report In accordance with the provisions of Article 613-1 of the Consumer Code, the Mediator produces an annual report on their activities.

Do you want to contact the SNCF Voyageurs Mediator?

Do you have a commercial dispute with SNCF Voyageurs, Eurostar, or Chemins de Fer de la Corse that you are unable to resolve? Are you contesting an SNCF violation notice? The SNCF Voyageurs Mediator is here to help you resolve your dispute amicably and free of charge.

Before proceeding, check if your request is eligible.

The Mediator arbitrates in a manner that is:

Free

Confidential

Fair

Also discover:

  • Explore the scope of the SNCF Voyageurs Mediator’s actions through several real cases.

SNCF Voyageurs Mediation Annual Report

In accordance with the provisions of Article 613-1 of the Consumer Code, the Mediator produces an annual report on their activities.