You want to enter
the SNCF Voyageurs Mediator?
Do you have a commercial dispute with SNCF Voyageurs, Eurostar or Chemins de Fer de la Corse that you cannot resolve? Are you contesting an SNCF infringement notice? The SNCF Voyageurs Mediator is there to help you resolve your dispute amicably and free of charge.
Before submitting it, check that your request is admissible.
The Mediator arbitrates in the following manner: